• Improving Member Retention

    RETENTION OF EXISTING MEMBERS

    by  • April 10, 2013 • Improving Member Retention • 4 Comments

    The Challenge: RETENTION OF EXISTING MEMBERS The Client: Tech Council of Maryland Background: The Tech Council of Maryland (TCM) is Maryland’s largest technology trade association which brings its 500 plus members access to technology industry leaders in Maryland, DC and Virginia. Scott Oser’s Solution: Developed and implemented a ?365-day per year communication plan.? First...

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