Whether we are ready for it or not, the future of business is here. It’s a future in which organizations must learn how to move faster, flatten their hierarchies, share more openly, and operate more digitally. And although many of these changes are a direct result of the Millennial generation shaking up today’s workplaces, it’s much bigger than that. This new era goes beyond generations–and requires leaders from every generation to learn new ways of working, leading, and managing.

In this session, author and thought leader Jamie Notter will share research, case studies and lessons learned from his newest book, When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business that identify the four key capacities that must be developed inside organizations to successfully adapt to this new reality. It’s not about simply “dealing with Millennials”—it’s about working with them to design organizations that thrive in today’s environment and understand how to drive deep engagement with employees, customers, members and volunteers in a new way.