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The Do’s and Don’ts of Member Onboarding

by Scott Oser | Nov 21, 2018 | Improving Member Retention, Increasing Membership, Member Engagement

Your membership can’t grow if you don’t nail the onboarding process. Here are six strategies to make members feel welcomed. Research has shown, time and time again, that member-based organizations with high retention rates often excel at growing their member numbers...

Yes! You Can Use Your Members to Your Advantage!

by Scott Oser | Apr 16, 2015 | Improving Member Retention, Increasing Membership, Maximizing ROI

I have been giving a lot of thought lately to recruitment, retention and general marketing techniques that are proved to work over long periods of time but may be getting left out of our current tactical marketing plans because they are simply not shiny and new. My...

In-person events are not a thing of the past. They just need better attendee marketing!

by Scott Oser | Jan 2, 2014 | Attendee marketing, Growing Non-Dues Revenue, Growing Revenue, Implementing Multi-Channel Campaigns, Maximizing ROI

I am sure you have heard many times how attendance at face-to-face meetings are down and that webinars, virtual conferences and social media are allowing a percentage of your potential attendees to no longer attend your face-to-face meetings, conferences and...
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