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The Day That Facebook Disabled My Account

by Scott Oser | Jan 2, 2017 | Implementing Multi-Channel Campaigns

December 14th was a morning like many other mornings. I woke up, brushed my teeth, had breakfast and tried to log into my Facebook account. Instead of seeing the barrage of happy photos of my friends, family and colleagues busy with their holiday season prep, I was...

Growing Event Attendance Through Content: Very USEful for Associations

by Scott Oser | Apr 18, 2016 | Attendee marketing, Growing Non-Dues Revenue, Implementing Multi-Channel Campaigns, Maximizing ROI

Associations are content machines, which means opportunities abound for associations to use articles, videos, images, social media, and more to generate buzz in their face-to-face events. Here are several useful ideas for putting content to work. What is up with the...

12 Time-Tested Tips for Membership Recruitment, Engagement, and Retention

by Scott Oser | Sep 1, 2015 | Implementing Multi-Channel Campaigns, Improving Member Retention, Increasing Membership, Member Engagement

There’s no silver bullet for accelerating your associations membership development efforts. Rather, a range of efforts varying in purpose, timing, format, and style will combine to raise your membership performance. Here are 12 ideas to add to your repertoire....

5 Steps to Get Ready for A Direct Response Communications Audit

by Scott Oser | Mar 25, 2015 | Implementing Multi-Channel Campaigns, Improving Member Retention, Maximizing ROI

A Direct Response Communications Audit can be very beneficial to almost any association or business.  The first step is to get BOD and upper level buy-in.  Once you have that here are 5 steps to get your association ready for a direct response communications audit. ...

Better Communication = Better Member Experience

by Scott Oser | Feb 25, 2015 | Implementing Multi-Channel Campaigns, Improving Member Retention, Increasing Membership

Consider two different scenarios, both about the experience of a new member of an association: Association #1 Joe decides to join a national association. He was on its website and found that it does some things that will help him and his career, so he mails in his...

Navigating Extreme Association Trends

by Scott Oser | Mar 23, 2014 | Growing Non-Dues Revenue, Growing Revenue, Implementing Multi-Channel Campaigns, Increasing Membership

ASAE held its annual Great Ideas Conference in Orlando, FL earlier this month. During that conference, Aaron Wolowiec and I had the pleasure of presenting a session titled, “Under Pressure: Navigating Extreme Association Trends.” More than 50 association executives...
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